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Why Buy From Us?

About Massage Chair Planet

Why buy from us?

A massage chair is a serious purchase, and most people only make it once. Here is what you get by buying it from a specialist rather than a marketplace listing.

Massage chair specialists since 1995 · Showrooms in Las Vegas and St. George

The Short Version

  • We have been selling massage chairs since 1995, as an authorized dealer for 23 brands.
  • You can sit in the chairs at our showrooms in Las Vegas and St. George before you commit — and we will credit up to $500 toward the trip.
  • Every chair ships from the manufacturer, so it arrives with the full manufacturer's warranty, not a grey-market one.
  • 110% price match, free nationwide shipping, 0% financing, and HSA/FSA payment on eligible purchases.
  • A 30-day return window as standard, extended to 90 days on eligible chairs.
1995selling massage chairs since
23authorized brands
2showrooms you can sit in

Three decades of massage chairs

We have been selling massage chairs since 1995. It is a narrow speciality, and deliberately so — the people here have spent years with these machines, and that shows up in unglamorous ways: knowing which track suits a long torso, which brands are genuinely reliable at year five, and which chair is wrong for you even though it is the one you called about.

You can find a massage chair cheaper on a marketplace listing. What you cannot find there is someone who will talk you out of the wrong one.

Sit in one before you buy

Massage is subjective in a way that specifications cannot capture. Two chairs with near-identical spec sheets can feel completely different, and the chair a reviewer loved may be the one that digs into your shoulder blade. Reading about it only gets you so far.

We have two showrooms where you can try chairs side by side, with someone who can explain what you are feeling. Both are open for walk-ins — no appointment needed.

Las Vegas, Nevada

6255 South Durango, Suite 114Monday to Saturday, 10am to 5pm. Las Vegas showroom.

St. George, Utah

2376 E. Red Cliffs Drive #303Tuesday to Saturday, 10am to 6pm. St. George showroom.

If you are far away and the chair you are considering is a significant investment, flying in can make sense — and we will credit up to $500 toward the trip when you buy. The details are on the Fly Into Vegas page.

An authorized dealer for 23 brands

We are an authorized dealer for 23 massage chair brands, among them Osaki, Titan, Ogawa, Infinity, Human Touch, Daiwa, Svago and Luraco. That is a deliberately limited range rather than everything on the market, because a smaller range is one our team can actually know. See all 23 authorized brands.

Being authorized matters more than it sounds. It means chairs ship to you through the manufacturer's own channel with the full manufacturer's warranty intact, and that when something needs a part or a technician years from now, you are inside the system rather than outside it. Chairs bought from unauthorized dealers often arrive with no manufacturer warranty at all — which is usually why they are cheaper.

What you actually pay

Everything below applies to orders placed with us directly.

Full terms for each of these are on the linked pages.
What Details
110% price match Find the same chair advertised for less by an authorized dealer and we will beat it. See the guarantee.
Free shipping Included on every order to the contiguous United States. Excludes Hawaii and Alaska.
Sales tax Most orders ship with no sales tax, though some exclusions apply. Add your items to the cart and enter your ship-to address — any tax that applies is shown there before you check out.
Financing 0% financing available for up to 60 months on approved credit. Financing options.
HSA and FSA Health account funds can be used on eligible purchases, with the review handled during checkout. How HSA/FSA works.
Trade-in We will take your old chair against a new one where it qualifies. Trade-in program.

Try it at home

Even after sitting in a chair, some things only emerge after a fortnight of daily use. So every purchase comes with a return window, and many chairs qualify for a longer one.

Which chairs qualify for the 90-day trial is listed on the In-Home Trial Offers page.
  Standard Extended
Return window 30 days from delivery 90 days from delivery
Which chairs Every purchase Eligible models only
Refund Full refund less return shipping and the card processing fee — no restocking or hidden fees
Worth knowing Keep the original packaging if you can, and give the chair at least 30 days before deciding — bodies take time to adjust to daily massage
Read the details first. Returns are not free — there is a set return shipping charge and a card processing fee, and a chair has to come back in its original condition and packaging to qualify. All the specifics, including the exact figures, are on the In-Home Trial Offers page. We would rather you know that now than discover it later.

Before and after the sale

Most of our conversations happen before anyone buys anything, and a fair number end with us pointing someone at a cheaper chair than the one they called about. That is the job.

Afterwards, you are dealing with the same company. Warranty questions, a part that needs replacing, a setting nobody can work out — call us. If you would like help narrowing things down before you speak to anyone, the buyer's guide covers how the mechanics differ, and the chair finder will get you to a shortlist in a couple of minutes.

Reach us on 888-346-3220 or at info@massagechairplanet.com.

Shopping safely

Every page on this site is served over an encrypted connection, and checkout is handled by Shopify's payment infrastructure — we never see or store your full card details. What you give us is used to process your order and arrange delivery, and that is all. We do not sell your personal information to anyone, for any purpose.

Common questions

Are you an authorized dealer?
Yes — for 23 massage chair brands. Chairs ship through the manufacturer's own channel and arrive with the full manufacturer's warranty.
Can I see a chair in person?
Yes — in Las Vegas, Nevada or St. George, Utah, both open for walk-ins. If you are flying in, we credit up to $500 toward the trip when you buy.
Do you price match?
We offer a 110% price match against authorized dealers. The conditions are on the guarantees page.
Will I pay sales tax?
Most orders ship without it, but some exclusions apply. The cart shows any tax that applies once you enter your ship-to address.
Can I return a chair if I don't get on with it?
Yes, within 30 days of delivery as standard, or 90 days on eligible models. Return shipping and a card processing fee apply, and the chair needs to come back in original condition and packaging.
Can I use HSA or FSA funds?
On eligible purchases, yes. Choose Pay with HSA/FSA at checkout and the eligibility review runs there.
Do you offer financing?
0% financing is available for up to 60 months on approved credit.
What if I already own a chair?
Ask about the trade-in program — we will put your old chair against the new one where it qualifies.

Not sure where to start?

Tell us how tall you are, what hurts, and roughly what you want to spend. That is usually enough for us to get you to two or three chairs worth considering.

Talk to a specialist Use the chair finder

Guarantee, trial, financing, trade-in and price-match terms are summarised here and set out in full on their own pages; where the two differ, the detailed page governs. Showroom hours vary — please check the location page before travelling.