Do I have to pay sales tax?
Most orders ship with no sales tax, but some exclusions apply. Sales tax requirements vary by state and change over time, so the cart is the only reliable answer. Add your items to the shopping cart and enter your ship-to address — any applicable sales tax is calculated and shown there before you complete your order.
I have a question on my charges.
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
Your credit card will be charged at the time of purchase.