Katana 700 Massage Chair
Katana FREE Manufacturer’s Warranty
DEFINITIONS – (1) “Service Period” means the number of year(s) period commencing on the Commencement Date; (2) “Product” shall mean a Katana brand massage chair; (3) “Commencement Date” shall mean the date on which the Product is first purchased by a Customer from the Distributor or from an authorized reseller; and (4) “Customer” shall mean only the residential end-user of the Product who is the original purchaser of the equipment from an authorized reseller. (5) Usages of “you” or “your” refer to the Customer; (6) Usages of “we” or “us” or “our” refer to Katana Massage Chairs.
COVERAGE – The massage chair frame and other non-moving structural parts are covered against defects for THREE (3) YEARS of the Service Period. Moving parts and other mechanical and electronic components are covered for ONE (1) YEAR of the Service Period.
During the parts and labor portion of the coverage, we will repair or replace, at our sole discretion, any defective Product. We will return the Product to a properly functioning state at no cost to you. To obtain performance you must be the original purchaser and be able to provide us with the original, dated proof of purchase. Replaced parts shall be covered under this Limited Warranty for the remainder of the first year of the Service Period or for thirty days, whichever is longer. If a particular replacement part is not available, we will make reasonable efforts to locate a compatible replacement part. If we are unable to locate a compatible part, we may replace your Product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the Product. If you choose not to accept a replacement for your Product, we shall no longer be responsible for making repairs under this Limited Warranty. We may ask you to re-pack Product in a shipping carton in order to repair or replace your Product.
EXCLUSIONS – This massage chair Limited Warranty does not include service or cover costs (including shipping costs) related to a diagnosis by our technical team of “no problem found” for the Product, dropped Product or components including remote controls or cracked remote housing; changes in upholstery, wood, foam, plastic, and cosmetic changes resulting from normal wear and tear and not related to manufacturing defects; damage from installation, set-up, or relocation from the originally installed location; negligence, misuse, abuse, improper maintenance, electrical disturbances and power surges, acts of nature, or work, attachments, additions, alterations, or modifications by persons other than authorized service providers; improper operating environment; any problem not involving a defect; damage or malfunction whatsoever caused by an animal or pet; damage or malfunction whatsoever caused by liquids of any kind; rental, business, commercial, institutional or other non-residential use, or use by anyone over 240 pounds (110 kilos); any territories or countries outside the United States; use of any item with the Product if the item is not designated for use with the Product.
– Retain appropriate and acceptable proof of purchase showing that you are the original purchaser of the Product.
– Operate the Product as specified in all accompanying manuals and product documentation.
– Use the product exclusively for the purpose intended.
– Notify us within 30 days of detecting an issue with the Product.
– Perform telephone or email diagnostic procedures as requested by us.
– Permit no work on the Product except by us or as directed by us.
– Install replacement parts or components in accordance with our instructions.
– Allow us to schedule in-home service during normal work hours and have an adult representative present whenever we provide any in-home support services.
– Safeguard, pack, and return (at our expense) all replacement parts shipped to you understanding that you assume financial responsibility for all parts and accessories shipped to you until the item or part replaced is returned to us.
– Properly and carefully pack the Product in a shipping carton if requested by us.
– Pay for any services (technician fees, shipping, and any other costs associated with your complaint) if we make a “no problem found” diagnosis of the Product.
EXCULPATION AND INDEMNIFICATION
Our maximum liability under this Limited Warranty is limited to the cost of repairing or replacing the defective covered Product or part. We shall not be liable to you for incidental and consequential damages. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. We shall not be liable for, and you hereby indemnify and hold us and every authorized service provider harmless from, damage, claim, or cause of action, direct or indirect, incidental or consequential, occurring to you, or to the employees or agents of you, or to any other third party, or to the property of any of the foregoing, which may arise as a result of any defect covered by this Limited Warranty or as a result of any service performed under this Limited Warranty. This Limited Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
If you have a warranty or product question, please send details to our support team by completing the form below. Our service team is available 9 a.m. to 5 p.m. Mountain Time, Monday through Friday (except holidays), and we will be in touch with you in less than two business days of your request. This warranty is administered by FFL Brands.
MassageChairPlanet.com Staff Approved
Optional Guardian 5-Year Extended Warranty
MassageChairPlanet.com offers an optional 5-year extended warranty package that covers parts and labor for a full 5 years with included in-home service. Go above and beyond the manufacturer’s warranty to protect your investment. This is easily the best value when it comes to your warranty options.
Katana 700 Massage Chair
Start your day fresh! End your day in peace. The Katana 700 is a full-featured, full-body 3D massage chair at a remarkably affordable price. This shiatsu massage chair has been carefully designed to bring you daily relief from the stress and strain of busy days. It’s a tool to help you rediscover comfort, support good health, and bring you happiness that comes with getting away from it all with a daily full-body massage from Katana.
The Katana 700 offers kneading, rolling, tapping, and compression massage. Soothing far infrared heat combines with the mechanical massage and air massage capabilities of the Katana 700 to provide a magical, remarkably complete, and deeply healing massage experience.
Simple Set Up – Minimal assembly required with NO TOOLS required. The Katana 700 is ready to go in three or four minutes right out of the box. The only “assembly” required is to attach the footrest, attach the remote control, and plug in the power cord.
Auto Shoulder Detection Function – Automatically detects the location of your shoulders and customizes the massage to fit your unique back profile.
Foot Roller: Amazing relief is provided to the soles of your feet as the Katana 700 mobilizes the soles of your feet and provides reflexology movements. The squeezing and rolling movements feel like the firm, string hands of a shiatsu master and helps melt tension and stress from your whole body.
Extending Leg rest: Effortlessly adjusts to fit users from 5’-0” to 6’-2”.
Penetrating Infrared Heat: Soothing back heat takes Katana’s massage one step further by helping to loosen muscles and encourage blood flow into the lumbar area of your back. You’ll sink into the massages even more with the soothing heat delivered to the lower back.
Bluetooth Stereo Audio System: Connect your smart device and enjoy your favorite music, nature sounds, a thunderstorm soundtrack…anything you like with a convenient Bluetooth integrated speaker system.
Full-Body Air Compression Techniques
34 air cells apply gentle squeeze and release massage to your fingers, hands, forearms, shoulders, calves, and feet to promote lymphatic flow and stimulate your body’s natural healing action. Arms, hands, calves, and feet are all carefully massaged by the collection of air features. Repeated cycles of compression and release help refresh tired muscle, encourage lymphatic flow, and bring healing oxygenated blood to the area being worked.
Shiatsu Sensei Massage Mechanism
Carefully crafted movements deliver soothing shiatsu massage to the neck and shoulders, low back, glutes, and hamstrings.
Deep recline that elevates your legs above your heart for maximum therapy to your lower extremities. Enter the zero gravity position to elevate your feet and calves above your heart, release the stress and strain on the vertebrae of your low back, and give your whole body a vacation in zero gravity.
The Katana 700’s L-track guides the back massage mechanism to cover your full back from your neck and shoulders all the way down to your glutes and hamstrings, delivering broad coverage of your whole body as the Shiatsu Sensei Massage Mechanism applies the soothing massage movements that make the Katana 700 experience unique and memorable.
Carefully and skillfully applied kneading, tapping, knocking, knead & tap, shiatsu, rolling, and air compression massage melts away tension of your back, shoulders, arms, hands, calves, and feet.
Eight (8) carefully crafted massage programs
Recover, Relief, Stretch, Low Back, Renew, Calming, Neck Region, Energy. Each program is built to deliver results that you’ll feel in your body and in your mind.
Five (5) manual controllable motions
For massages that you can personalize and focus on problem spots or your neck, low back, feet…any spot on your body that needs special attention.
Multi-length program options (10-20-30 min): Choose the massage duration that is right for your mode and your need.
Full Color LED Remote, Multi language
Easy on the eyes and simple to you. Easy navigation for a relaxing start to a relaxing experience.
Cool Glow Logo
We’re proud of Katana quality, and we show it off with a softy lighted armrest logo. In a darkened room, the soothing and luxurious glow from these LEDs helps set the mood for a deeply relaxing escape.
Space Saver, Wall Hugger Design
Compact, space-saving design requires just 2″ (5cm) inches behind the chair’s backrest. As the chair begins to recline, the chair body shifts forward as the backrest eases you back into a standard recline or into the zero gravity position.
Sleek, compact design
Unlike the large, bulky products you see elsewhere, the Katana 700 is designed to fit easily into any room in your home. No larger than a normal recliner, it also won’t overwhelm the look of a living room, den, or bedroom.
We call them “easy wheels” because they make moving this massage chair super simple and super easy. With a gentle lift of the footrest, the Katana 700 tips back onto its easy wheels making it as easy as pie to reposition the chair for cleaning, redecorating, or relocating.
57.5” L x 29.5” W x 44.5” H
67.3” L x 29.5” W x 40.5” H
Approximately 123° to 152° against flat floor
17”W / 19”D
183 lbs (83 kg)
Weight (Boxed) 216 lbs (98 kg)
MINIMUM DOOR CLEARANCE
30" Door Width REQUIRED for Delivery
PROGRAM RUN TIME:
RECOMMENDED USER HEIGHT:
5’0”—6’2” (153 cm — 188 cm)
USER WEIGHT LIMIT:
265 lbs (120 kg)